|Call Me Sometime
||[Dec. 1st, 2006|05:56 pm]
Writing and Technology
|||||Kettle Whistle - Jane's Addiction||]|
I am evil. I used to work in a telephone call center. I didn't make the outgoing calls, just picked up the incoming ones. I knew how the people felt on the other floors when they had to cold call customers. I keep this in mind all the time when telemarketers call and I am not interested in the international long distance rates to India that they have for me. Apparently, the person that had my phone number before me subscribed to as much strange company long distance, cable, satellite service that they could. So on a regular basis I get calls for a person who's name I can't pronounce for services that I don't have. Today was not an exception for that. I took my time today to attempt to explain to the person on the other end of the phone/world. A young lady called, with a heavy foreign accent, and asked for "Samir Nagheenanajar" (not really, but I couldn't understand her either.) I politely ask her to repeat herself in order to clarify that she wasn't mispronouncing my name, it happens sometimes. She doesn't... she just proceeds to ramble on about how she could make my life better and save me money at the same time. I interrupt. We go back and forth for a few times trying to get her to tell me who she was calling for, she tells me her name, her company's name, her name again, and then finally she repeats "Samir." I explain carefully that I was not "Samir" and that I do not want/need what he had. She tells me that she could improve on the satellite service that I have... but I don't have satellite. I don't want satellite. I tell her that I have everything that I want and need and I don't want to make any changes to my services. She tells me that I would be better off. Again I repeat, to no avail. I could have just hung up, but I was in too far just to give up like that. I ask for her supervisor. I explain, he understands, but not fully. He attempts to tell me that he could save me money by upgrading my satellite service. I lose it. I don't know if it was from listening to Lewis Black or if it was just the mood I have been in, but I calmly explain, without raising my voice, my opinion on TV. He understands and promises to remove my phone number.
Incase you were wondering, I don't like TV. I don't have cable, I really don't even have local stations. I think the television is just like high-school guidance counselors, politicians and tabloid papers; full of lies and crap.